Apologize

Apologize

Say No

How to accept a job offer

Thank you so much for this opportunity!I look forward to working with you and meeting the rest of the team.I’m excited to geek out...

How to ask for feedback

How to disagree (respectfully) with your boss's feedback How to give feedback How to give a recommendation “To become more effective and fulfilled at work, people need...
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How to follow up with a customer who gave you a low survey score or bad review

DoDon’t- Listen to understand first - Prepare for the call - Have a plan to make it right with the customer (see below for...

How to apologize for the inability to do something 

“As much as I would like to help you, I’m not in a position to offer you any assistance.”“I’m sorry, <Name> I’d love to...

How to apologize for a damaged product

See also: 😡 How to talk to an angry customer or client 🔔 How to follow up with a customer who gave you a low survey...

How to apologize for poor service

“We take pride in our high standards of service and we know that we did not meet your – or our own – expectations.” See...

How to apologize for something outside of your control

See also: 😡 How to talk to an angry customer or client How to apologize for the inability to do something Start Here You’ve found yourself in...

Things you need to stop apologizing for

“I’m sorry for breathing.”“I’m sorry for eating yogurt during this meeting.”“I’m sorry that I thought it was okay to express my opinion.” See also: ⛔ How...

How to apologize for the inability to pay

“My deepest apologies, but I am unable to pay you by the due date.”“Is there a way you can work with me on extending...

How to apologize for the delayed return of a borrowed item

“I’m sorry for not getting your <item> back to you sooner.” See also: How to ask for the return of an object (loaned) 🙏 How to thank...

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Say No

How to accept a job offer

Thank you so much for this opportunity!I look forward...

How to ask for feedback

How to disagree (respectfully) with your boss's feedback How to...

How to ask for participation in a survey

Talking Points I wanted to let you know that you...

How to disagree (respectfully) with your boss’s feedback

One of the hardest lessons to learn in life...